Job Details
Title Communication Officer 911
Company Catoosa County Board of Commissioners
Location Ringgold, GA
Description

JOB OPENING: Post until February 1, 2018 at 4:30 pm

COMMUNICATION OFFICER – FULL-TIME

PAY RATE: $12.00/HOUR with BENEFITS

 

Requirements/Responsibilities:

q  Answer multiple phone lines; assess incoming 911 emergency and non-emergency calls.  Enter call data into Computer Aided Dispatch system.

q  Ability to multiple task simultaneously and take appropriate action when represented with a routine call or a stressful life/death situation; ability to remain calm under all circumstances.

q  Monitor and/or communicate effectively and coherently over all radio channels.

q  Dispatch appropriate agency units; relay traffic to multiple units and notify air medical transport, ambulances, wreckers, utilities, chaplains, etc.

q  Monitors multiple radio frequencies, computer monitors and cameras while answering/processing telephone calls or other radio frequencies.

q  Exhibit good judgment and discretion and adhere to guidelines when processing sensitive and/or confidential information.

q  Enter/Retrieve data into/from GCIC/NCIC and Computer Aided Dispatch.

q  Locate, maintain, save and/or clear files/records within database and record information manually into appropriate logs when computer is out of service.

q  Run criminal and driver histories and computer background checks.

q  Handle inquiries on driver’s licenses, vehicle identification numbers, warrants/summons, stolen articles/property, wanted/missing persons and guns.

q  Operate telecommunications device for the deaf, Master Street and Address Guide.

q  Perform administrative support duties, such as shredding, replenishing forms, changing computer paper, filing, faxing, etc.

q  Other related duties as required.

 

Minimum Qualifications

?   Minimum High School diploma or GED. Prefer some college.

?   Must be of good moral character.

?   Must have no felony convictions.

?   Must be willing to accept shift duty, day or night.

?   Must pass a strict, thorough, background investigation.

?   Must have a valid driver’s license and satisfactory motor vehicle record.

?   Must be able to meet the requirements of POST to become a Certified Communications Officer within six months from the date of employment.

?   Must be able to meet the requirements of the Georgia Bureau of Investigations to become certified to use the Georgia Crime Information & National Crime Information Center network within six months of the date of employment.

 

Skills/Abilities

?   Knowledge of or the ability to learn the geography of the County and the location of important buildings and areas.

?   Knowledge of or the ability to learn general communications practices, federal, state and local laws especially those governing the use of communication devices and legal procedures; and the rules, regulations, policies and procedures of the Catoosa County Board of Commissioners.

?   Ability to learn emergency service methods, procedures, techniques and apply such knowledge to specific situations.

?   Ability to work under high stress situations, including life threatening situations.

?   Ability to communicate effectively in the English language, both orally and in writing. 

?   Ability to read and comprehend instructions, agency correspondence, policies, procedures and evidentiary documentation.

?   Ability to respond to a variety of complex situations and take appropriate actions based on facts and circumstances of the situation.

?   Ability to deal professionally and fairly in interactions with the general public.

?   Ability to proficiently use a computer with Windows, document and spreadsheet applications.

?   Ability to use miscellaneous office equipment such as a copier, fax and calculator.

?   Must be able to lift up to 25 pounds.

 

        Post Offer Requirements:

q  Post offer negative drug test (drug free workplace)

                  

 

·         Applications should be obtained from Catoosa County Administration Office, 800 LaFayette Street, Ringgold, GA.  Or online at www.catoosa.com

·         Catoosa County is an Equal Opportunity Employer.

·         Current employees wishing to apply for a transfer are expected to complete an application and will be notified if chosen for an interview.                  

 

Requirements
Contact
Date Posted 1/17/2018
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