Name/Contact Info
|
Teri Perrine
|
tntperrine@centurytel.net 360-580-9562
|
Position Sought
|
Human Resource Management (Director or Manager)
|
Experience
|
GREAT WOLF LODGE, Centralia WA
Director of Human Resources
January 2008 - Present
Assisted General Manager in opening new lodge and water park, guiding the startup and management of a full spectrum of HR operations, systems, and programs. Provides HR oversight and leadership in the areas of employee relations, performance management, compensation and benefits, recruitment and staffing, workers' compensation, unemployment claims, substance abuse program, and employee development and training. Assisted in the development of a newly established safety program and provides support and guidance as needed. Manages HR Department budget and provides oversight of employee relations and departmental training budgets. Directly supervise 2 employees.
- As a member of the local management team, played a key role in the start-up of the new lodge and water park.
- Coordinated a three day hiring event that received over 2000 applicants.
- Successfully hired, on-boarded, and trained 550+ employees within 2 months in preparation for the grand opening.
- Fostered an environment based upon teamwork and open-door policies.
- Established and implemented a Substance Abuse Program to include pre-employment, random, and for cause testing.
CONFEDERATED TRIBES OF THE CHEHALIS RESERVATION, Oakville WA
Director, Human Resources
January 2005 - December 2007
Responsible for all human resource activities and procedures for 140+ employees. Managed development, maintenance, and effective operation of the human resource program. Provided leadership in facilitating employee relations, performance management, compensation and benefits, recruitment and staffing, claims management, substance abuse program administration, and employee development and training. Managed HR department budget. Provided support to the governing council in making business decisions. Directly supervised 2 employees.
- Revised the recruitment and hiring process to improve timing and effectiveness in filling open positions.
- Rewrote the policies and procedures manual to ensure compliance with Federal and Tribal law.
- Developed a new employee orientation process.
- Reviewed and reassessed jobs. Rewrote job descriptions for the whole organization.
- Conducted salary/wage surveys. Revised the salary matrix to ensure competitive wages were being offered.
- In conjunction with department management, established training and development requirements for individual jobs and departments.
- Created a more meaningful performance evaluation form. Developed procedures to ensure performance evaluations were conducted on time and goals, training, and performance improvement measures were being followed.
- Performed exit interviews to determine retention issues. Presented and implemented changes throughout the organization to improve recruitment and retention.
RAYONIER INC., Hoquiam WA & SeaTac WA
Regional Manager, Human Resources
January 2001 - January 2005
Planned, directed, and oversaw the human resource, safety and administrative functions for 100+ employees at multiple locations within Washington, Idaho, Alaska, Canada, Chile, and Russia. Responsibilities included administering human resource and safety programs to ensure compliance with corporate policies and objectives as well as federal, state and international statutes. Provided leadership in the development and coordination of employee relations, performance management, compensation and benefits, recruitment and staffing, employee development and training. Managed HR department budget for the region. Directly supervised 3 employees.
Manager, Human Resources
June 1995 - December 2000
Managed human resource and safety programs to include recruitment, AAP/EEOC, salary administration, performance management, employee benefits, EAP, employee development, health and safety, code interpretation/implementation, internal audits, contractor safety, and risk management for 40-50 employees. Managed HR department budget. Directly supervised 1 employee.
- Led the effort in maintaining an accident free environment for over three years. As an active member of the safety committee, won the Silver Safety Award for two years straight.
- Participating member of the local Rayonier Scholarship Committee. Interviewed applicants and selected scholarship recipients.
- Received a promotion to Regional Manager, HR.
- Successfully recruited and negotiated salary offers and relocation packages for areas generally deemed undesirable and economically depressed.
- Provided HR direction and support for the simultaneous reorganization of two Rayonier business units. Determined staffing needs. Developed organizational structures. Coordinated recruitment and hiring efforts.
- Assumed a lead role during the relocation of Rayonier s NW Regional Office to Hoquiam, WA. Planned for the severance, retention and recruitment of employees. Organized the closure of the NW Regional office. Coordinated the move and set up at the new location.
EVERGREEN COUNSELING CENTER, Hoquiam WA
Human Resources Manager
March 1994 - June 1995
Managed comprehensive human resource programs for 100+ employees. Provided guidance and direction to administrative personnel in human resource policies, practices and legal requirements. Directly supervised 1 employee.
Personnel Assistant/Officer
June 1990 - February 1994
Independently developed a personnel program to include policy creation, establishment of effective and legally compliant systems, and the consistent performance of human resource department responsibilities. Conducted routine personnel functions involving recruitment, employee relations, training assistance, compensation/benefits program implementation and management, and administration of federal and state law.
- Independently established a human resource program to include policy creation, procedure development, and implementation of ongoing human resource activities.
- Wrote policies and procedures and employee manual.
- Revised new-hire orientation program to include HR information and organization-wide resources.
- Reduced benefits costs through the renegotiation of the organization’s health and dental insurance policy.
- Revised and rewrote job descriptions across the organization.
- Received a promotion to Human Resource Manager.
|
Education
|
EASTERN WASHINGTON UNIVERSITY, Cheney WA
B.A. in Business Administration
September 1983 - December 1989
Minor interests included Communications, International Business, and Spanish.
RED LION HOTELS AND INNS, Spokane WA
Internship: HR Assistant
August 1989 - December 1989
Assisted the Human Resource Manager in the performance of general personnel tasks. Duties included recruitment of non-exempt line staff; administration of the orientation and employment processes; maintenance of personnel files; and processing of L&I claims, leave and wage increase requests, and wage surveys. Presented training information for hotel management staff.
ONGOING TRAINING, Various locations & organizations
Professional Development
June 1990 - Present
Areas of focus include compensation and benefits, employment law, employee relations, recruitment, workers’ compensation, and workplace safety (WISHA & OSHA).
|
Skills/Other Information
|
Seasoned professional with 19 years of progressive experience in developing, implementing, and supporting human resource programs and activities. Demonstrated ability to mentor, coach, counsel and supervise staff, provide effective leadership and direction to teams, and assess strategic human resource and organizational management issues. Well versed in State, Federal, Tribal, and a variety of International employment regulations. Adept at managing human resource, administrative, and safety programs and initiatives. Demonstrated success in negotiating win-win solutions, developing teambuilding programs, and writing personnel manuals, policies and procedures, job descriptions and management reports.
Highlights of Expertise
- AAP/EEOC/FMLA
- Compensation & Benefits
- Customer Service
- Employee Assistance Program Management
- Employee Development & Training
- Employee Incentive Programs
- Employee Relations
- Employment Law
- HR Department Startup
- HR Policy & Procedure Development
- HR Project Management
- HRIS Applications (PeopleSoft, ADP)
- Internal Audits
- Interview & Selection
- Mediation & Advocacy
- MS Office (Word, Excel, Outlook, PowerPoint)
- Orientation & On-boarding
- Organizational Development
- Performance Management
- Recruitment & Retention
- Safety & Risk Management
- Substance Abuse Program Administration
- Unemployment Claims Management
- Workers’ Compensation Claims Management
Professional Affiliations
:
Society of Human Resource Management (SHRM), Olympia WA | Member, Olympia Chapter | January 2003 - Present
Hoquiam High School, Hoquiam WA | Board Member, Vocational Education Committee | September 2000 - September 2004
Washington Contract Loggers Association, Olympia WA | Board Member, Safety Conference Committee | June 1995 - December 2000
Washington Forest Protection Association, Olympia WA | Hiring Consultant, Executive Director Recruitment Effort | August 1995
Western Washington Mental Health Association, WA State | Member, Recruitment and Retention Committee | June 1990 - June 1995
|
|
|