Dynamic professional with a history of developing
and implementing vital program initiatives. Strong
research, communication, organizational, problem solving
and team-building skills. Focused, culturally sensitive, and
skilled in quick mastery of new information. Attention to
detail, but visionary.
· Fluent Spanish
• Intermediate French
· MS Word, Excel, PowerPoint, Outlook
• Internet Research
· PC / MAC operating systems
• SPSS Software
Experience Management and Leadership
· Effectively organized, promoted and administered divisional activities including large events, dissemination of information, and outreach to business and non-profit partners to increase linkages
· Managed divisional business plan, developed and monitored divisional budget, income and expenditures
· Facilitated monthly committee meetings, recommended courses of action, provided support material for committee members
· Facilitator / presenter for visiting officials, program participants, and in-service trainings
· Supervised employees, delegated workload, evaluated performance
· Five years team lead and administrative liaison
Program Management
· Oversight of Business Services Unit responsible for assisting employers with workforce staffing needs
· Managed Texas Workforce Commission grant of $250,000+, eight business partners and over 100 trainees
· Co-managed ElPasoJobRegister.com website for military spouses
· Managed school board candidate qualification process
· Designed curriculum and assessments at district level for public schools
Human Resources
· Initiated and designed employee handbook which facilitated relations between contracted employees and employer
· Monitored job postings, job openings filled and employer services for business unit
· Research on international labor compliance of US maquiladoras
Client Support
· Built strong relationships with Chamber members
· Researched and resolved website inquiries from business partners
· Assisted customers with monetary transactions
· Assisted customers with real estate inquiries
· Built strong relationships with students and parents
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