Highlights of Professional Experience:     

            Banking Industry:

·         Extensive Banking experience in account maintenance, general ledger maintenance, and vault maintenance; skilled in accounts payable, accounts receivable, sales, public relations, customer service accounts manager, and ATM maintenance

Insurance Industry: 

·         Effectively managed a monthly average of 70 - 120 complex commercial liability claims files;  Skillful in Commercial Liability legal file handling; Proficient in High level insurance Business Continuity  Plan Development;  Skilled in the management of $1M - $5M budget and resolution of budget discrepancies as well as team leadership

Government/Public Service: 

·         Talented in the support of high level executives and Elected Officials (Executive assistant to the Chairman of the Barrow County Board of Commissioners, Chief Administrator, Deputy Administrator, and Chief Financial Officer; Administrative assistant to the Barrow County Human Resources Director, Risk Management and Emergency Management Director, and Purchasing Director)

·         Provided key back up support to the Clerk of the Barrow County Board of Commissioners when called upon

·         Effectively implemented electronic document storage system as well as electronic database storage for all county liability insurance and lawsuit records, as well as Open Records and all related correspondence

·         Productively managed all barrow county open records requests, in accordance with state law (GA O.C.G.A)

·         Efficiently implemented and managed barrow county’s GovDeals internet auctions, resulting in revenues of $400K+

·         Efficiently managed all Barrow county Liability Insurance related matters, and all Barrow County Lawsuits

Management:   

·         Served as a Banking Brach Liaison – performed supervision duties as well as job training and scheduling

·         Networked with Senior Insurance management to develop numerous corporate best practices and Quality Analysis processes

·         Supervised team of Insurance co-workers on twelve different Claims Operation’s Workflows

·         Promoted to a regional management position as a supervisor over group of prior peers (Led a productive team of 14 insurance support associates)

Education: 

·         North Georgia College:  1991 – 1996

o        Bachelor of Science

·         Athens Christian School:  1991

o        High School Diploma

Profile: 

·         Thirteen combined years of workforce experience -  four years banking industry experience, five years insurance industry experience, and four years government/public service experience

·         Proficient in time and project management, forecasting, insurance/liability/lawsuit knowledge, as well as government and public service/networking

·         Proven record of fast-track performance based promotions

·         Held three corporate positions in five years within one organization

·         Bachelor of Science with a minor in Psychology

·         Highly skilled in Microsoft office products; proficient in Microsoft Word, PowerPoint, Outlook, and Excel

Work History: 

·        June 2009 - 2005:  Barrow County Board of Commissioners (Employment terminated due to mass layoff) 

·        2005 – 2000:  Safeco Insurance Company

·        2000 – 1998:  Regions Bank

·        1998 – 1996: Embry National Bank