Name/Contact Info

Miriam Hernandez

miriamhdz8@yahoo.com
915-274-8853


Position Sought

HR Entry level/ HR Assistant


Experience

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U.S. Census Bureau                                                                                                                        2010

UE QC Enumerator                                                                                                         El Paso, Texas

§   Ensure that high quality data are collected during the production phase by re-interviewing a sample of respondents for which a UE production enumerator completed a questionnaire.

§   Conducted follow up activities such as Dependent Quality Control (DQC) and Delete Verification (DV) to ensure that the UE production enumerator correctly performed the canvassing duties and that the address lists are accurate.

Murphy USA                                                                                                                     2006-2009

Assistant Manager (Cashier)                                                                                      El Paso, Texas

§   Worked with the store manager in the hiring process for all hourly candidates, which included sourcing and recruitment, interviewing and selection, helped to insure any references, pre-employment assessments or screens were completed.

§   Trained employees on core job requirements and ongoing development of all staff, administered coaching and corrective documentation to improve performance as well as recognizing positive contributions.

§   Financial procedures duties include completion of daily bank deposits of receipts at assigned bank branch, daily reporting of all sales, expenses, competitive price checks and deposits. 

§   Submitted paperwork, such as benefits enrollment, competitive price checks, and accident reports as needed.

§   Initially hired as Cashier; collected cash payments from customers, activated fuel pumps, prepared daily reports, and performed maintenance duties.

H&R Block                                                                                                                        2007-2008

Tax Professional/Preparer                                                                                             El Paso, Texas

§   Prepared simple to complex tax returns for individuals by interviewing clients to obtain information on taxable income, deductible expenses and allowances, used all appropriate adjustments, deductions and credits to keep client’s taxes to a minimum.

§   Answered telephones, scheduled appointments, and assisted clients with any tax issues and inquiries.




Education

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Major: Bachelor of Business Administration in Management

Concentration: Human Resource Management

University of Texas at El Paso, El Paso, Texas

 

Associate of Arts in Business Administration

El Paso Community College, El Paso, Texas




Skills/Other Information

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Dedicated professional with over seven years of successful and progressive experience working in management, clerical, administrative, and customer service positions. Possess exceptional communication, problem-solving and analytical skills with the ability to motivate others. Focused on excellence in job performance. Trustworthy, ethical and discreet, committed to superior customer service. Confident and poised in interaction with individuals of all levels. Detail-oriented and resourceful in completing all job duties; able to multi-task effectively.

 

Fluent in English and Spanish

Computer Proficiency: Microsoft Word-Industry Specific Software





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