Name/Contact Info

Catherine Kilty

Position Sought

Human Resource Director-Operations Manager


Catherine Kilty






Mission and Goal:  Mentor, motivate, develop, and support staff toward organizational success.



·       Recognized and awarded for successful acquisition and rapid expansion of a Program resulting in $600,000 increase in annual program revenue.  Creation/implementation of contractual requirements, orientation, safety, of 80 independent contractors, with specific focus to significant risk management policies and procedures.

·       Spearhead a successful Human Resource practices audit process resulting in accreditation renewal.

·       Health Benefit acquisition resulting in $23,000 annual saving, without a reduction in benefits.

·       Created and developed all-inclusive PTO leave policy in consideration of current program.

·       Successfully wrote and awarded 5 grants totalling $92,000 to date.

·       Spearheaded and manage new external Business and Social Media website projects with outstanding results.

·       Created, developed, and implemented new and continuous update to all personnel policies to meet and exceed previous standards. Successful L & I and UI claims management.

·       Created comprehensive, full service, Human Resource Department for current employer with compensation analysis.

·       Instrumental in 400% business growth in profitability to Human Resource Staffing Organization within six years, by excellence in service and successful contract negotiation.

·       Created, developed, coordinated, and track, annual compliance staff training for all programs and staff career development trainings.

·       Project management of volunteer program screening, orientations, risk management.

·       Certifications in Human Resource and Operations Management.

·       Employer award in YES VETS program at Washington State Capitol.  King 5 News interview.

·       Recognized for Implementation of Dress for Success program.

·       Invited as guest presenter to 2016 Operations Management graduating class of Centralia College. 


Accomplishments:  20 years of progressively responsible experience and outstanding talent in Human Resource Management, Talent Acquisition, Operations Management, Business Development and Leadership.  Trusted Advisor in the Administration and Development of Human Resource Functions, Industry Trends, Personnel Policies and Procedures.


o   Demonstrate belief in continuous improvement, staff training, talent acquisition and retention, and welcome new concepts and methods.

o   Comprehensive Knowledge and Compliance with Employment Legislation, Workers Compensation Management, Health Benefit Acquisition and Administration. 

o   Highly knowledgeable of Best Practices in Risk Management, Compliance, Recruiting, Sustainability, Turnover Management, Retention, and Financial Management.

o   Skilled recruiter/interviewer with focus toward urgency in the successful fulfilment of open positions.

o   Proven skills in contract negotiation, highly effective monitoring/evaluating budget, supervisors and staff, while managing and coordinating time sensitive multiple projects effectively.  HRIS competent.

o   Exceptional ability to build enduring and mutually rewarding Business Partnerships and Loyalty.

o   Possess excellence in a mature, calm, approach to problem solving and mediation.

o   Self-motivated, with an unwavering positive outlook, and a clear focus on goals and objectives.

o   Outstanding interpersonal communication expertise and presentations to highly diverse groups.

o   History of establishing and maintaining a fulfilling and collaborative workplace culture.


Reputation:  Exemplary Ethics, Integrity, Honesty, and Steadfast Commitment to Professionalism





Human Resource-Operations Director, Exempt (2011-2017) Challenging and dynamic HR leadership position in talent acquisition, on-boarding, managing on-site and off-site Supervisors and 180 staff.


  • Administer and Coordinate all Human Resource functions, policies, and programs for exempt and non-exempt staff.  Thorough knowledge of health and liability benefit acquisition and administration, Risk/Safety and Workers Compensation and Claims Management in accordance with local, state, and federal regulations and agencies. Skilled Researcher in latest DOL and L&I requirements.
  • Integral in Strategic Planning Process.
  • All talent acquisition and orientation functions, job postings, updating job descriptions, drug/background screenings, proficient interviewer, all new staff orientations, promotions, written performance evaluations, salary surveys, compensation, grievance, harassment prevention, inclusive of respectful dispensation of corrective action and terminations.
  • Obtain and schedule all staff trainings and presentations toward employee development. Oversee Safety Chair and Committee including Employee Safety Manual based upon Labor & Industries best practices.
  • Write, review, update, and negotiate Program Contracts. Adhere to local and state requirements.
  • All public relations and media communications. 
  • Management of Labor & Industries/Unemployment claims, proper file management/maintenance/postings and implementation of light duty/return to work program.


STATE OF WASHINGTON Employment Security



WIA Program Supervisor (2010-2011)  Manage teams to achieve performance measures; conduct recruitment and hiring functions; supervise, train, and guide staff working in WorkForce Investment Act and Trade Act programs, including Veteran’s Services. 


o   Develop and support high-performance integrated work-team approaches, consensus-based decision-making and continuous quality improvement practices.

o   Plan, schedule, assign and direct work activities; guide, coach, and mentor staff; provide and/or authorize staff training and professional/career development.

o   Generate measurable performance expectations, conduct audits/evaluations and provide ongoing feedback; initiate continuous quality improvement practices through coaching/mentoring actions, apply corrective action as required.

o   Oversee department contracts, programs and services to meet or exceed performance measures; establish measurable goals and expectations, initiatives, and indicators in support of the agency mission, vision, business goals, and systems.

o   Manage and monitor established performance measures; identify best practices and/or strategies for improvements and training; recommend and initiate improvements.

o   Interpret and implement applicable federal and state laws, regulations, policies and/or program and delivery changes; understand and follow all employment and training directives, and performance measurement standards.


Data Systems Northwest


Technical Support and Training (2009-2010)  Provide client support, training, and technical issue resolution to over 2000 clients and staff worldwide. 





Manager, Human Resource Director (1996-2008). Oversee an immediate staff of 10 onsite, with an average workforce of 150-300 off-site employees for 45-55 highly diverse positions/client companies.  Staffing of entry clerical/manufacturing to executive management positions.  Achieved Office Awards annually, for productivity, fiscal, and risk management. Achieved/Maintained ISO 9000 certification.


  • All Operations and $2M Budget Management, Marketing, Hiring, Training, Performance Evaluations and Public Relations. All pre-employment screenings, investigations, resolution.
  • Supervise staff, prioritization of work, project management, and employment law compliance.
  • Investigate and process complex employment matters and fair resolution.
  • All talent acquisition activities, advertising, organization of job fairs and representation.
  • Interviewing, screening and referral of employees to appropriate positions, terminations.
  • Presenter regarding turnover, employee retention, accident prevention, risk management.
  • Frequent consultant to Supervisors, Managers, and Staff, regarding HR topics/issues.
  • All contract negotiation and mediation with consistent attention to quality control.
  • Significant community service, non-profit Board of Directors, development of HR Staffing Resources of Ports of Centralia/Chehalis, Economic Development Council, Centralia College.
  • Accountable for all Business Development and communication to staff of objectives.
  • Organized/conducted service and performance meetings, resulting in additional hiring opportunities.
  • Developed productive, mutually rewarding, and enduring business relationships.
  • Highly active and prominent leader in community service organizations.


Vaughan systems, Madrid Spain


Language Instructor (2008-2009) Instructed intensive course in English fluency and vocabulary for Spanish delegate to United Nations Committee for People with Disabilities.  Provide individual and group instruction to Business Executives. 



michaels nW distribution Center




Human Resource Manager, Exempt (2008-2008)   Peak Season Hiring Project.  Workforce consists of

approximately 300 Michael’s staff and 150 seasonal staff members


Onsite Recruiting, Vendor Management, Training Orientations, Screening and Testing of all new hires. 

o   Collaboration of department supervisors of candidate interviews and referrals.

o   Management of FMLA requests, unemployment claims.

o   Coordinate activities of Human Resource and Payroll Departments. 

o   Coordinate activities of contracted staffing services. 

o    Recruitment, screening, interviewing, and referral of qualified candidates. 


San Bernardino State College CA. and Centralia College WA.


Degrees:                      Simultaneous Degrees in Business Administration and Aviation Science

Commercial and Instrument rated Licensed Pilot, not current


Graduate/Certification:            Human Resource Management, Express University     Operations Management, Express University

Leadership Lewis County


Certification                Ongoing Training:  Current Employment Law, Human Resource Policies, Procedures and Best Practices, Business Management, Leadership, and Professional Development.  

Skills/Other Information

Volunteer Affiliations



Current:  Lewis County Economic Development Council, Centralia Chehalis Chamber of Commerce.  Lewis County Human Resource Consortium.  Business Week Company Advisor, Judge, at Centralia College.  Vaughan Systems Volunteer.  United Way of Lewis County.  Presenter to Centralia College graduating class 2016.


Former:  Reliable Enterprises Board of Directors  Oversee budget, development, policies and procedures of non profit organization to assist developmentally disabled clients with employment and housing opportunities. 


Human Response Network Board of Directors  Oversee budget, development, policies and procedures of non- profit organization providing shelter and services to at risk women and children.


Centralia College Fund Board of Directors Oversee expenditures and fund raising activities.


Rotary International Board of Directors  Service and fund raising organization which locally contributes approximately $75,000 each year to local and international charities.


Vaughan Systems and Pueblo Ingles, Spain  Volunteer for approximately 30 English language immersion programs to date, for Business Executives in Spain.  Clients consist of Physicians, Hospital Administrators, National Government, Microsoft, Phillips, Accenture, Siemens, Vodefone, and more.

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