and Goal: Mentor, motivate, develop, and
support staff toward organizational success.
· Recognized and awarded for successful acquisition and
rapid expansion of a Program resulting in $600,000 increase in annual program
revenue. Creation/implementation of
contractual requirements, orientation, safety, of 80 independent contractors,
with specific focus to significant risk management policies and procedures.
· Spearhead a successful Human Resource practices audit
process resulting in accreditation renewal.
· Health Benefit acquisition resulting in $23,000 annual
saving, without a reduction in benefits.
· Created and developed all-inclusive PTO leave policy
in consideration of current program.
· Successfully wrote and awarded 5 grants totalling
$92,000 to date.
· Spearheaded and manage new external Business and
Social Media website projects with outstanding results.
· Created, developed, and implemented new and continuous
update to all personnel policies to meet and exceed previous standards. Successful
L & I and UI claims management.
· Created comprehensive, full service, Human Resource
Department for current employer with compensation analysis.
· Instrumental in 400% business growth in profitability to
Human Resource Staffing Organization within six years, by excellence in service
and successful contract negotiation.
· Created, developed, coordinated, and track, annual
compliance staff training for all programs and staff career development
· Project management of volunteer program screening,
orientations, risk management.
· Certifications in Human Resource and Operations
· Employer award in YES VETS program at Washington State
Capitol. King 5 News interview.
· Recognized for Implementation of Dress for Success
· Invited as guest presenter to 2016 Operations
Management graduating class of Centralia College.
Accomplishments: 20 years of progressively responsible
experience and outstanding talent in Human Resource Management, Talent Acquisition,
Operations Management, Business Development and Leadership. Trusted Advisor in the Administration and
Development of Human Resource Functions, Industry Trends, Personnel Policies and
o Demonstrate belief in continuous improvement, staff
training, talent acquisition and retention, and welcome new concepts and
o Comprehensive Knowledge and Compliance with Employment
Legislation, Workers Compensation Management, Health Benefit Acquisition and Administration.
o Highly knowledgeable of Best Practices in Risk Management,
Compliance, Recruiting, Sustainability, Turnover Management, Retention, and
o Skilled recruiter/interviewer with focus toward
urgency in the successful fulfilment of open positions.
o Proven skills in contract negotiation, highly
effective monitoring/evaluating budget, supervisors and staff, while managing
and coordinating time sensitive multiple projects effectively. HRIS competent.
o Exceptional ability to build enduring and mutually
rewarding Business Partnerships and Loyalty.
o Possess excellence in a mature, calm, approach to
problem solving and mediation.
o Self-motivated, with an unwavering positive outlook, and
a clear focus on goals and objectives.
o Outstanding interpersonal communication expertise and
presentations to highly diverse groups.
o History of establishing and maintaining a fulfilling
and collaborative workplace culture.
Ethics, Integrity, Honesty, and Steadfast Commitment to Professionalism
Human Resource-Operations Director, Exempt
(2011-2017) Challenging and dynamic HR leadership position in
talent acquisition, on-boarding, managing on-site and off-site Supervisors
and 180 staff.
and Coordinate all Human Resource functions, policies, and programs for
exempt and non-exempt staff. Thorough
knowledge of health and liability benefit acquisition and
administration, Risk/Safety and Workers Compensation and Claims Management
in accordance with local, state, and federal regulations and agencies. Skilled Researcher in latest
DOL and L&I requirements.
in Strategic Planning Process.
talent acquisition and orientation functions, job postings, updating job
descriptions, drug/background screenings, proficient interviewer, all
new staff orientations, promotions, written performance evaluations, salary
surveys, compensation, grievance, harassment prevention, inclusive of
respectful dispensation of corrective action and terminations.
and schedule all staff trainings and presentations toward employee
development. Oversee Safety Chair and Committee including Employee
Safety Manual based upon Labor & Industries best practices.
review, update, and negotiate Program Contracts. Adhere to local and
public relations and media communications.
of Labor & Industries/Unemployment claims, proper file
management/maintenance/postings and implementation of light duty/return
to work program.
STATE OF WASHINGTON Employment Security
WIA Program Supervisor (2010-2011) Manage teams to achieve performance
measures; conduct recruitment and hiring functions; supervise, train, and
guide staff working in WorkForce Investment Act and Trade Act programs,
including Veteran’s Services.
and support high-performance integrated work-team approaches, consensus-based
decision-making and continuous quality improvement practices.
schedule, assign and direct work activities; guide, coach, and mentor staff;
provide and/or authorize staff training and professional/career development.
measurable performance expectations, conduct audits/evaluations and provide
ongoing feedback; initiate continuous quality improvement practices through
coaching/mentoring actions, apply corrective action as required.
department contracts, programs and services to meet or exceed performance
measures; establish measurable goals and expectations, initiatives, and
indicators in support of the agency mission, vision, business goals, and
and monitor established performance measures; identify best practices and/or
strategies for improvements and training; recommend and initiate
and implement applicable federal and state laws, regulations, policies and/or
program and delivery changes; understand and follow all employment and training
directives, and performance measurement standards.
Technical Support and Training (2009-2010) Provide client support, training, and
technical issue resolution to over 2000 clients and staff worldwide.
EXPRESS PROFESSIONAL SERVICES
Manager, Human Resource Director (1996-2008). Oversee an immediate staff of 10
onsite, with an average workforce of 150-300 off-site employees for 45-55
highly diverse positions/client companies.
Staffing of entry clerical/manufacturing to executive management
positions. Achieved Office Awards
annually, for productivity, fiscal, and risk management. Achieved/Maintained
ISO 9000 certification.
- All Operations and $2M Budget Management, Marketing,
Hiring, Training, Performance Evaluations and Public Relations. All
pre-employment screenings, investigations, resolution.
- Supervise staff, prioritization of work, project
management, and employment law compliance.
- Investigate and process complex employment matters
and fair resolution.
- All talent acquisition activities, advertising,
organization of job fairs and representation.
- Interviewing, screening and referral of employees to
appropriate positions, terminations.
- Presenter regarding turnover, employee retention, accident
prevention, risk management.
- Frequent consultant to Supervisors, Managers, and
Staff, regarding HR topics/issues.
- All contract negotiation and mediation with consistent
attention to quality control.
- Significant community service, non-profit Board of
Directors, development of HR Staffing Resources of Ports of
Centralia/Chehalis, Economic Development Council, Centralia College.
- Accountable for all Business Development and
communication to staff of objectives.
- Organized/conducted service and performance meetings,
resulting in additional hiring opportunities.
- Developed productive, mutually rewarding, and
enduring business relationships.
- Highly active and prominent leader in community
Vaughan systems, Madrid Spain
Language Instructor (2008-2009) Instructed intensive course in English fluency and vocabulary
for Spanish delegate to United Nations Committee for People with
Disabilities. Provide individual and
group instruction to Business Executives.
michaels nW distribution Center
Human Resource Manager, Exempt (2008-2008) Peak Season Hiring Project. Workforce consists of
Michael’s staff and 150 seasonal staff members.
Vendor Management, Training Orientations, Screening and Testing of all new
of department supervisors of candidate interviews and referrals.
of FMLA requests, unemployment claims.
activities of Human Resource and Payroll Departments.
activities of contracted staffing services.
o Recruitment, screening, interviewing, and referral
of qualified candidates.